Shipping & Returns


Domestic Shipping (within the U.S.)

  • Flat Rate (USPS Priority Mail 1-3 Days): $10

  • Local Pickup (Red Hook, Brooklyn): FREE

Your super cool order (unless custom) will be processed and shipped within 3 business days of order confirmation. We ship all domestic orders via USPS Priority Mail. Delivery estimates are provided by USPS.

If you need something rushed or by a particular date, please email us at cactus@loloplant.com to make sure we can accommodate.

loloplant is not responsible for any unexpected delivery delays due to, but not limited to: carrier issues, extreme weather conditions, customs clearance, or uncontrollable events.

Customer is responsible for all shipping costs associated with returned packages due to the failed delivery of non-deliverable, refused, or unclaimed orders.

Due to customs regulations, we cannot ship any plant items to Hawaii, Alaska, Puerto Rico & U.S. Territories.


International Shipping

International orders ship via FEDEX Express at a flat rate of $55. All taxes and duties will be the responsibility of the customer.

All orders (unless custom) will be processed and shipped within 3 business days of order confirmation.

We estimate that international orders will be delivered within 7-12 business days. Please take into account that customs delays, although rare, may occur. 

  • If you would like a faster international shipping option, please email us at cactus@loloplant.com for a shipping upgrade at additional cost.

loloplant is not responsible for any unexpected delivery delays due to, but not limited to: carrier issues, extreme weather conditions, customs clearance, or uncontrollable events.

Unfortunately, we cannot ship any plant items internationally (but pottery is A - O.K.)


Returns & Exchanges

Due to the handmade, one of a kind nature of loloplant products, all items are final sale and cannot be returned or exchanged. Everything on this website is depicted as accurately as possible.

  • If you receive your order damaged (or dead in the case of a plant purchase), please email us at cactus@loloplant.com immediately with photos and we will help sort it out for ya.